We’re here to help.
If you have any questions or queries about any of the products on our website, we will be more than happy to answer them for you.
For product queries please make a note of the product code.
Equally, if there is something in particular you are looking for and you can’t find it on our website, simply fill out the form below and we’ll do all we can to try and get it for you.
Customer Services Telephone Number :-
0208 443 6139
(lines open Monday to Friday from 9:30am until 4pm) Please note that due to restrictions on staff numbers in the warehouse our phone lines are currently not being answered. If you have an enquiry for us please use the form on the right side of this page or email directly to firstname.lastname@example.org
Party Puffin Ltd
1144 Mollison Avenue
Over 100,000 parties and counting!
Established in 2009, PartyPuffin has supplied party decorations and accessories to over 130,000 happy customers.
Our mission is simple : To provide our customers with good quality but affordable party supplies and party accessories. We are able to do this by establishing good relationships with our suppliers and implementing efficient working practices within our premises and we pass these savings on to our customers by keeping the cost of our products as low as possible.
Buy with confidence
We take online security and customers data protection very seriously.
All payments are processed by an experienced and trusted online payment company ( SagePay) and we never store any of your credit card details so you can be sure of a safe and secure experience when shopping online with Party Puffin.
Next day delivery available
If you need items urgently then don't panic as we can send items out to you on a guaranteed next working day service.
We use either DPD or Royal Mail for this service, both of whom are very reliable but please remember that a signature is required before the parcel can be left. All we ask is that the order is placed before 2pm so that we have time to get your items picked and packed before the couriers come to collect our parcels for the day. SPECIAL OFFER! - Orders over £45 qualify for a free upgrade to the Express delivery service so you just pay £3.95 for standard delivery but we will automatically send your goods out on the Express "next working day" service (usually £7.95). (terms apply) Our full delivery details can be viewed here
Dedicated Sales & Support Team
If you need additional information about any of our products or if you would just prefer to place your order over the phone then one of our friendly sales & support team will be happy to help.
Please call us on 0208 443 6139 for assistance. Lines are open from 9am until 4:30pm (Monday to Friday).
SPECIAL OFFER! - Orders over £45 qualify for a free upgrade to the Express delivery service so you just pay £3.95 for standard delivery but we will automatically send your goods out on the Express "next working day" service (usually £7.95).
If you basket value is £45 or over simply select the standard delivery option on the checkout page and we will take care of the rest! Terms : 1) Orders placed before 11am (Monday to Friday) will be dispatched on the same day for delivery on next working day. 2) Orders placed over a weekend will be dispatched on the following Monday for delivery on Tuesday. 3) Offer valid for UK mainland postcodes only. Offer not applicable to delivery addresses in Northern Ireland, Jersey, Guernsey, Isle of Man, Scottish Highlands and other offshore postcodes. 4) Offer does not include Saturday delivery 5) If unwanted goods are returned which brings the value of the order back under the qualifying threshold then the additional delivery fee (£4) will need to be charged. This amount will be deducted from the refund due.
No phone number?
If you leave your mobile number, it helps the delivery couriers to keep you updated with SMS text updates on the delivery status.
Would you like to enter your number? Yes please